Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jesus Rodríguez

Jesus Rodríguez

April 24, 2025

5  out of  5
rating by Jesus Rodríguez
"La mejor compania de seguros Melisa me ayudó pagaba mucho con safeco y con estate farm pago mucho menos gracias estatefarm"
We responded:
"Thank you so much Jesus! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
Profile photo of Judy King

Judy King

April 22, 2025

5  out of  5
rating by Judy King
"I’m beyond delighted with the service offered by State Farm in Middletown, especially Monica Kron. In an industry that can feel very “transactional,” Monica always goes above and beyond in finding solutions and offering options for any situation I present to her. Highly recommend!"
Profile photo of John Sherman

John Sherman

April 13, 2025

5  out of  5
rating by John Sherman
"I was an customer with All State for 36 years never had any problems but the amazing savings of over 100.00 for more coverage then I had before 2 cars,1 motorcycle,renters and balloon policy Travis at State farm is amazing calling to make sure everything is correct Highly recommend Cassie Gleeson Wells @ State Farm"
We responded:
"Thank you so much John! I am so glad we could bring you to State Farm and save you so much on your insurance!"
Profile photo of Eliuth Steckler

Eliuth Steckler

April 10, 2025

5  out of  5
rating by Eliuth Steckler
"Excelente atencion de esta oficina. Muchas gracias a todos."
We responded:
"Thank you Eliuth! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
Profile photo of Terrance Kreider

Terrance Kreider

March 21, 2025

5  out of  5
rating by Terrance Kreider
"Monica at State Farm is fantastic. Professional, courtesy, honest and very knowledgeable and helpful. She is a keeper.!!!"
We responded:
"Thank you Terrance! - Agent Cassie Gleeson State Farm Insurance Middletown NY "
Profile photo of Lori Pentz

Lori Pentz

February 26, 2025

5  out of  5
rating by Lori Pentz
"I love this office. I have not spoken with one person that has not been more than willing to help. The office manager Monica is amazing, always so interested in what we are talking about. I get her full attention and she even sends me good news when my rates are changing for the better 😃"
We responded:
"Thank you so much Lori! Monica is the best!"
Profile photo of RINO J.L

RINO J.L

February 7, 2025

5  out of  5
rating by RINO J.L
"new insurance finally I called State Farm and it was the best decision and very good service from Melissa Orellana she is the agent who helped me with all my questions and recommendations that she gave me."
We responded:
"Thank you so much Rino! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
Profile photo of sandra crocco

sandra crocco

February 5, 2025

5  out of  5
rating by sandra crocco
"Prompt and professional service!"
We responded:
"Thank you so much Sandra! - Agent Cassie Gleeson State Farm Insurance Middletown NY "
Profile photo of Shen Fu

Shen Fu

January 28, 2025

5  out of  5
rating by Shen Fu
"Best service!"
We responded:
"Thank you Shen! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
Profile photo of yolanda medrano

yolanda medrano

December 17, 2024

5  out of  5
rating by yolanda medrano
"Carlos interact with us was very productive, he found out that my Driver Course for Safe Driver discounts were not in my policy. Great job. Happy Holidays."
We responded:
"Thank you so much Yolanda! - Agent Cassie Gleeson State Farm Middletown NY"
Profile photo of Tamara Petrillo

Tamara Petrillo

December 17, 2024

5  out of  5
rating by Tamara Petrillo
"I absolutely love Monica and Cassie. They are always so helpful and extremely pleasant!"
We responded:
"Thank you so much Tamara!"
Profile photo of Jacob Schott

Jacob Schott

November 27, 2024

1  out of  5
rating by Jacob Schott
"I've had nothing but issues working with this office, they've messed up accounting info and and caused a lapse on my insurance and will not fix it. People on the phone do not try to help you they just try to push the problem to other agencies. I had my prior insurance and the DMV confirm that my issue was from State farm not having the business review for my vehicle on the proper dates and that they can refile those dates to the correct ones but they absolutely refuse to help me in anyway that's productive. I ended up paying out the lapse and plan on switching agencies. Totally regret switching to the office in particular"
We responded:
"Hi Jacob. Your DMV lapse is for a vehicle you had insured with Progressive, not a vehicle we insure. We have your current vehicle insured property with an effective date of 8/29. Progressive cancelled your prior vehicle (not the one we have insured, the one you traded in) on 8/30. Your lapse is for your prior vehicle insured with Progressive and was caused by your registration not being done until 9/10. So to the DMV it looks like you had your prior car until that date. We have tried to explain this to you multiple times. We cannot provide coverage for a car that was never insured with us. Please email me at Cassie@cassiegleeson.com with what agency you’d like to switch to. Keep in mind they also cannot provide coverage to DMV for a car that was never insured with State Farm. - Cassie Gleeson."
Profile photo of John Mcnamara

John Mcnamara

November 21, 2024

5  out of  5
rating by John Mcnamara
"Was glad to deal with people who know there business"
We responded:
"Thank you so much John! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
Profile photo of Harry Montagna

Harry Montagna

November 21, 2024

5  out of  5
rating by Harry Montagna
"My service an estimate was fast. They took care of my needs prompt ex service!"
We responded:
"Thank you so much Harry! - Agent Cassie Gleeson State Farm Middletown NY "
Profile photo of Maryann Pellegrini

Maryann Pellegrini

November 19, 2024

5  out of  5
rating by Maryann Pellegrini
"Very kind and curious and helpful"
We responded:
"Thank you so much Maryann! - Agent Cassie Gleeson State Farm "
Profile photo of Charlie Redler

Charlie Redler

October 9, 2024

5  out of  5
rating by Charlie Redler
"I called yesterday for home and car insurance out of a google search. I have interacted with three folks there without missing a beat and we secured home. Our car is registered in Fl. Very pleased."
We responded:
"Thank you so much Charlie! - Agent Cassie Gleeson State Farm Insurance Middletown NY "
Profile photo of Ray “Tomcat 1971” Beato

Ray “Tomcat 1971” Beato

October 9, 2024

5  out of  5
rating by Ray “Tomcat 1971” Beato
"Great job. Love the customer service. Cassie is great"
We responded:
"Thanks so much Ray! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
Profile photo of patrick lauture

patrick lauture

September 29, 2024

4  out of  5
rating by patrick lauture
"Statefarm is so lucky to have a great employee like Cassie, she was very patient and professional doing difficulties with the computer. She was so patient with me she reminded me of myself as a mentor counselor. I believe Cassie should be promoted. Cassie, thank you very much for calling me back to complete the insurance with me. God bless on all you do."
We responded:
"Thank you so much Patrick! - Agent Cassie Gleeson State Farm Insurance "
Profile photo of marco lopez

marco lopez

September 9, 2024

5  out of  5
rating by marco lopez
"Carlos was smooth and easy to work with thanks for the help 👍"
We responded:
"Thank you so much Marco!"
Profile photo of Deanna Gapay

Deanna Gapay

August 23, 2024

5  out of  5
rating by Deanna Gapay
"Worked with Melissa in the Middletown office and she was extremely helpful and kind over the phone. Helped me get the perfect plan at half the cost of my current car insurance premium!"
We responded:
"Thank you so much Deanna! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
Profile photo of Meadow Meadow

Meadow Meadow

August 23, 2024

5  out of  5
rating by Meadow Meadow
"My State Farm agency was fabulous at getting me the info I needed."
We responded:
"Thank you so much Meadow! - Agent Cassie Gleeson State Farm Insurance Middletown NY "
Profile photo of Margarita Bittar

Margarita Bittar

August 20, 2024

5  out of  5
rating by Margarita Bittar
"Have always been very kind, professional, and courteous and always got the information that I need"
We responded:
"Thank you so much Margarita! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
Profile photo of Erison alberto Perez parra

Erison alberto Perez parra

August 20, 2024

5  out of  5
rating by Erison alberto Perez parra
"Muchas gracias por atender bien"
We responded:
"Thank you so much Erison! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
Profile photo of Treinna Thomas

Treinna Thomas

July 16, 2024

5  out of  5
rating by Treinna Thomas
"Cassie spoke with me in regards to getting a policy for my daughter. She was patient, kind and courteous. She explained and provided details and information every step of the way. Mybinitial policy was with Robert Wella at the Monticello location where the service was extremely horrible and almost traumatizing . Robert well is harsh, impatient and unkind. It is refreshing to now be the location with Cassie and I plan to share this information with family and friends . Thank you Cassie for caring about your clients ."
We responded:
"Thank you so much Treinna! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
Profile photo of Krystal Tis

Krystal Tis

July 16, 2024

5  out of  5
rating by Krystal Tis
"Cassie is amazing and she’s so sweet and patient. I loved talking to her, and she gives you all the clarity that you need. Cassie is truly the best. Her customer service is truly immaculate."
We responded:
"Thank you so much! We are so glad to have you with our office! - Agent Cassie Gleeson State Farm Insurance Middletown NY "