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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Newman

August 24, 2026

5  out of  5
rating by Nicole Newman
"Very happy to be back with State Farm. The service has been great, and Monica has been a huge part of that. She's kind, responsive, and incredibly efficient. Whenever we need something, she takes care of it right away and makes everything easy. Highly recommend!"
We responded:
"Thank you for your kind words Nicole! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Brandon Walker

August 20, 2026

5  out of  5
rating by Brandon Walker
"Monica has been a fantastic agent for my family and I for many years. She is so helpful, diligent with any and all issues, and always so kind and a pleasure to speak with. I highly recommend you trust her with your State Farm policy."
We responded:
"Thank you so much Brandon! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Diana Katzenberger

August 20, 2026

5  out of  5
rating by Diana Katzenberger
"Monica has been our agent for several years and we love working with her for all our needs. I would highly recommend her."
We responded:
"Thank you so much Diana! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Mike Erato

August 7, 2026

5  out of  5
rating by Mike Erato
"Best insurance office I’ve dealt with ! Monica is the best !!"
We responded:
"Thank you so much Mike! - Agent Cassie Gleeson State Farm Insurance"
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The Mc Carey's

August 7, 2026

5  out of  5
rating by The Mc Carey's
"I recently ran into an issue where I needed specialty insurance coverage and reached out to this State Farm office because of the Gleeson name—a long-standing and trusted family in our area for decades.

I had the pleasure of working with Aidan, who was incredibly helpful, responsive, and understanding from the start. He quickly went to work, found the appropriate coverage for what I needed, and was able to secure it at a fair rate.

I was very impressed with the level of service and how easy Aidan made the entire process. I would definitely recommend giving Aidan and the Gleeson State Farm office a call if you’re looking for someone who is knowledgeable, responsive, and genuinely willing to help.

It’s always nice to deal with someone local who takes the time to listen and actually wants to help. Aidan made me feel like my business mattered, and that goes a long way with me. I’m glad I made the call and wouldn’t hesitate to reach out to him again in the future."
We responded:
"Thank you so much for your kind words Adam! We truly appreciate your business and are so glad to have been able to assist! - Agent Cassie Gleeson State Farm Middletown NY "
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Kathleen Battaglia

August 3, 2026

5  out of  5
rating by Kathleen Battaglia
"I was a walk in to the agency and I had a good fortune to meet up with Aiden. He knows what he’s doing and was very valuable and helping my husband and I choose our homeowners and car policies. We just kept watching our old policy go up and up in price and he was able to save us money without losing valuable coverage! I highly recommend him."
We responded:
"Thank you so much Kathleen! I’m so happy Aidan was able to offer you a great rate on your home and auto insurance! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Marie Metrick

July 29, 2026

4  out of  5
rating by Marie Metrick
"We appreciated quick response to our car and home insurance questions"
We responded:
"Thank you Marie! I’m so glad we were able to assist you on your auto and home insurance! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Suzanne

July 2, 2026

5  out of  5
rating by Suzanne
"All my questions were answered perfectly thank you State Farm"
We responded:
"Thank you so much Suzanne! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Lisa

June 26, 2026

5  out of  5
rating by Lisa
"Monica our agent with State Farm was absolutely amazing. She was so helpful and knowledgeable about getting our family homeowners insurance. She had it all completed within 45 minutes Just great customer care."
We responded:
"Thank you so much Lisa! I’m so glad Monica was able to assist you with a great homeowners insurance rate! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Joy Redneck

June 24, 2026

5  out of  5
rating by Joy Redneck
"Carlos Saba was very helpful and professional. He made everything easy to understand and provided great customer service. Highly recommend!"
We responded:
"Thank you so much Joyce! I am so glad Carlos provided you with excellent service! - Agent Cassie Gleeson Middletown NY"
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edith escalante

June 23, 2026

5  out of  5
rating by edith escalante
"Excelente servicio de Carlos Saba. Muy amable, profesional y siempre dispuesto a ayudar. Explicó todo claramente y respondió mis preguntas. ¡Lo recomiendo ampliamente!"
We responded:
"Thank you so much Edith! I’m so glad Carlos was able to help you with your car insurance! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Carlos Guadalupe

June 19, 2026

5  out of  5
rating by Carlos Guadalupe
"I don’t usually write reviews, but I felt this one was deserved.

I recently ran into an insurance issue while transferring vehicles from New York to Florida. An agent in Florida canceled my policy, which left me with a lapse in my New York insurance. I was frustrated and worried because I wasn’t getting the help I needed.

That’s when Monica and her team at State Farm in Middletown stepped in. Monica immediately took ownership of the situation, assured me she would handle it, and followed through exactly as promised. She treated me with respect, listened to my concerns, and made me feel like a valued customer. What seemed like a complicated problem was resolved quickly and professionally.

I also want to thank Carlos and Aiden for their help throughout the process. Their customer service was outstanding.

If you’re looking for a State Farm agency that truly cares about its customers and is there when you need them most, I highly recommend Monica and her team. They’ve earned my trust, and that’s not something I give lightly."
We responded:
"Thank you so much Carlos! I am so glad that my team was able to assist you with your auto policy transfer. I really appreciate your kind words! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Donna Frazier

June 15, 2026

5  out of  5
rating by Donna Frazier
"I have had state Farm for many years and recently needed to put a claim in. They have been responsive and extremely helpful through this process. Anytime I stop by the office, they are available friendly and professional. Thank you"
We responded:
"Thank you so much Donna! I’m so glad you’ve had a smooth claim process. - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Simcha Gelb

June 12, 2026

5  out of  5
rating by Simcha Gelb
"Great customer service
Great pricing"
We responded:
"Thank you so much Simcha! I am so glad you're satisfied with our office. - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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vito siciliano

June 1, 2026

5  out of  5
rating by vito siciliano
"My agent Aiden was extremely helpful. He was not afraid to go the extra length and try to get the best quote for his customers. His unwavering dedication and work amazing work ethic was noticed and very much appreciated."
We responded:
"Thank you so much Vito! I’m thrilled Aidan was able to give you a great car insurance quote! - Agent Cassie Gleeson State Farm Middletown NY"
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Julia Phillips

May 21, 2026

5  out of  5
rating by Julia Phillips
"Process was easy, all through text message. Agent was knowledgeable and provided clear information."
We responded:
"Thank you so much Julia! I’m so glad Aidan was able to assist you with your renters insurance policy. - Agent Cassie Gleeson State Farm Insurance Middletown NY "
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Tim Dolack

May 13, 2026

5  out of  5
rating by Tim Dolack
"Great experience!! Monica was very professional and attentive to all my wife and I needs and questions. Highly recommend !!"
We responded:
"Thank you so much Tim! I’m so glad Monica was able to help you with your home and auto insurance! - Agent Cassie Gleeson State Farm Insurance Middletown NY "
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Sandra Stachewicz

May 7, 2026

5  out of  5
rating by Sandra Stachewicz
"Aiden was very helpful, polite, and professional. He was able to save me a good amount of money on my car and home insurance. I am referring my family to him."
We responded:
"Thank you so much Sandra! I am so glad Aidan was able to get you a great rate on your car and home insurance. And we would love to help your family. Thank you for the referral! It means a lot to us. - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Ray “Tomcat 1971” Beato

May 6, 2026

5  out of  5
rating by Ray “Tomcat 1971” Beato
"Great job. Love the customer service. Cassie is great. The staff is magnificent and they really go above and beyond."
We responded:
"Thanks so much Ray! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Calvin Irving

May 1, 2026

5  out of  5
rating by Calvin Irving
"Pleasant staff"
We responded:
"Thank you so much Calvin! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
Profile photo of Tiffany Olmo

Tiffany Olmo

April 30, 2026

5  out of  5
rating by Tiffany Olmo
"I had such a good experience with Aidan. He helped me get set up with auto, home, and life insurance for me and my son and made the whole process so easy. I had a lot of questions and he took his time explaining everything clearly without making me feel overwhelmed. He even saved me money, which was a huge plus. You can tell he actually cares and isn’t just trying to sell you something. Definitely recommend him if you’re looking for someone reliable and easy to work with!"
We responded:
"Thank you so much Tiffany! I am so glad Aidan was able to assist you with your auto home and life insurance policies! - Agent Cassie Gleeson State Farm Middletown NY"
Profile photo of Barijana Caldas

Barijana Caldas

April 30, 2026

5  out of  5
rating by Barijana Caldas
"This was an incredible experience as a first time customer. Aidan was incredibly helpful as I began to navigate life insurance policies. He was extremely knowledgable, professional and understanding of my goals about purchasing a policy. He provided honest guidance that made me feel more confident in my decisions. If you're looking for an agent that will genuinely care about the type of coverage that you get Aidan is your guy! Will be coming back for my future insurance needs!"
We responded:
"Thank you so much Barijana! I am so glad Aidan was able to assist you with your life insurance policy! - Agent Cassie Gleeson State Farm Middletown NY"
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REDD Management Consulting LLC

March 23, 2026

5  out of  5
rating by REDD Management Consulting LLC
"Cassie Gleeson-State Farm Insurance is the only company for me, my business and my family!!"
We responded:
"Thank you so much! We are so happy to have you with us! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Darren Cleary

February 25, 2026

5  out of  5
rating by Darren Cleary
"Melissa was such a great help with my new car insurance. Everything went smoothly and she explained everything to me. I thank her very much for making my experience quick and painless. Thank you."
We responded:
"Thank you so much Darren! I am so glad Melissa was able to assist you with your car insurance! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Mell Hansen

February 3, 2026

5  out of  5
rating by Mell Hansen
"Amazing service !! Great prices"
We responded:
"Thank you Mell! - Agent Cassie Gleeson State Farm Insurance Middletown NY"